SHIPPING & DELIVERY POLICY
Structured Global Sourcing & Local Pickup
Energize Mart operates a global sourcing model designed to provide customers in Ghana with access to reliable solar and electrical products through structured international procurement.
1. Shipping Duration
Our standard delivery timeline is up to 60 days from order confirmation.
This period includes:
Product sourcing from verified manufacturing partners
Quality coordination and export preparation
International shipping
Customs clearance processes in Ghana
Delivery timelines may vary depending on product type, order size, and shipping conditions, but the estimated maximum processing period remains 60 days.
2. Shipping Delays
While we make every effort to ensure timely delivery, unforeseen circumstances such as:
Customs processing delays
International freight disruptions
Regulatory inspections
Force majeure events
may affect shipment timelines.
In the event of any delay, customers will be promptly notified with updated information. Energize Mart remains committed to minimizing delays and ensuring transparent communication throughout the process.
3. Pickup Process
Once shipments arrive in Ghana and complete customs clearance, customers will be notified for pickup.
Product collection is handled through our logistics partner:
F. Yeboah Logistics
Pickup locations:
Accra – Pokuase
Kumasi – Adum